Bank of Israel - Consumer Information

in View of the Corona Crisis we published a file of frequently asked questions (FAQ) concerning the implications of the corona crisis for households and small businesses in regard to their banking activity.

Consumer Issues

Tracks for current account fees calculator

Press Releases

The Banking Supervision Department announces, in view of the various limitations, a reduction of in-person customer service in the banking system’s branches

22/09/2020 | The Banking Supervision Department announces, in view of the various limitations, a reduction of in-person customer service in the banking system’s branches

A further step in assisting banking system customers in dealing with the effects of the coronavirus crisis

23/08/2020 | The Banking Supervision Department is publishing a draft Supervisory Order on fees.

Reports of the activity in the Handling of Public Enquiries and Complaints

Year 2012

Year 2011

היחידה לפניות הציבוראיתור חשבונות מוגבליםכליםומחשבוניםפידיון מילוות חובה

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