The Banking Supervision Department’s handling of public enquiries and complaints in 2008

All Press Releases In Subject:
The Banking System

Bank Supervision Department, Bank–Customer Relations Division Annual Report 2008


The Banking Supervision Department summarizes the activities of its Bank–Customer
Relations Division in 2008. The Division’s main objectives are the following:

  • Assuring a fair and efficient banking system;
  • Securing public trust in the banking system;
  • Securing the Banking Supervision Department’s status as an entity that looks after the consumer of banking services;
  • Providing enquirers with efficient and high-quality service;
  • Financial education;
  • Enhancing competition in the banking system.
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