The Banking Supervision Department’s handling of public enquiries and complaints in 2008

09/02/2009
All Press Releases In Subject:
The Banking System

Bank Supervision Department, Bank–Customer Relations Division Annual Report 2008

Overview:

The Banking Supervision Department summarizes the activities of its Bank–Customer
Relations Division in 2008. The Division’s main objectives are the following:

  • Assuring a fair and efficient banking system;
  • Securing public trust in the banking system;
  • Securing the Banking Supervision Department’s status as an entity that looks after the consumer of banking services;
  • Providing enquirers with efficient and high-quality service;
  • Financial education;
  • Enhancing competition in the banking system.
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