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Information on the banking system’s activity

Information on the banking system’s activity

This page contains updates and information for the banking system’s customers.

The Bank of Israel will publish a daily file including bank branches that are open according to reports from the banks in the special situation.

We recommend that you check this file or the websites of the banks themselves.

The Bank of Israel podcast – leniencies during war time

One week after the murderous terrorist attack and the outbreak of the Swords of Iron war, the Bank of Israel published a comprehensive program of leniencies that was adopted by all of the banks and credit card companies.

Banking corporations’ public service call centers, and links to benefits granted by the banking corporations

Links to benefits

Dedicated emergency phone number

Call center number

Banking corporation

Link

 

*2407

Hapoalim

Link

For residents of the south - *5946

*5522

Leumi

Link

For residents of the south - *5080

*8860

Mizrahi-Tefahot

Link

For residents of the south – 076-805-7000

*6111

Discount

Link Emergency number for residents of the south and area surrounding Gaza – 03-513-0084

*3009

First International

*3390

Otzar Hachayal

*3360

PAGI

*5234

Ubank

*2448

Masad

Link

For residents of the south – 02-500-9969

*2616

Yahav

Link

For residents of the area surrounding Gaza – 076-809-5100

*5727, 076-809-5111

Bank of Jerusalem

Link

For customers in confrontation areas in the north and south and those mobilized under emergency orders – 076-805-8700

*3477

Mercantile Discount

Link

 

*8821

One Zero

Link

Emergency number for private customers – 03-636-4257

Emergency number for business owners – 1-800-840-840

*6272

Isracard

Link

Dedicated line for relatives of the missing and killed (for blocking credit) – 03-572-5115

03-572-6444

CAL and Diners

Link

Emergency number for private customers – 03-617-7723; Emergency number for business owners – 03-617-7766

03-617-8888

Max

* The Bank of Israel is not responsible for what appears in the links to the banks’ websites.  These links are presented to the public in order to increase awareness and maximize customers’ rights, and should not be understood as advice.

Banking corporations’ ombudsmen

 

Address

Online form

Email address

Phone number

Banking corporation

50 Rothschild Blvd., Tel Aviv, 6688314

link

 

03-567-3697

Hapoalim

POB 88, Lod, 7110001

Link

pniyot.tzibur@bankleumi.co.il

076-885-7011

Leumi

POB 3450, Ramat Gan, 5213603

Link

pzibur@umtb.co.il

076-817-0017

Mizrahi-Tefahot

156 Herzl St. Tel Aviv

Link

 

076-805-6566

Discount

63 Herzl Street, Ramle, 7240631

Link

FibiPniyot@fibi.co.il

03-513-8700

First International

12 Abba Hillel, Ramat Gan, 5250606

Link

pniyot@bankmassad.co.il

03-564-1347

Masad

Beit Yahav, 80 Yirmiyahu St., Jerusalem

Link

pniyot_tzibur@yahav.co.il

02-500-9956

Yahav

2 HaNegev, POB 1076, Airport City

Link

 

*5727

Bank of Jerusalem

125 Menachem Begin Blvd., Tel Aviv 6701201

 

pniotz@mdb.co.il

076-804-4151/5

Mercantile Discount

3 Aminadav, first floor, Tel Aviv.  6706703

Link

 

 

One Zero

12 Bar Kochva, Bnei Brak, 5126105

Link

pniot@isracard.co.il

03-636-4330

Isracard

13 Tfutzot Yisrael, Givatayim

Link

 

 

CAL

9 Ben Gurion, Bnei Brak

Link

 

03-617-8631

Max

This page was last updated on: 05/02/2024